FAQ
Ten things people ask us most often. If we missed yours, write us.
Is Wardeny a replacement for 112 / 911?+
No. Wardeny coordinates your community — your family, neighbours, trusted helpers — when official channels are overloaded or slow. Always call official emergency services for life-threatening situations first.
Does it work without internet?+
The app loads offline (PWA) and continues to display your last known group state, kit checklists and saved guides. Sending an SOS still needs a network — cellular, WiFi or the upcoming peer-to-peer fallback on native shells.
Who can see my SOS?+
Only the members of the groups you belong to. Until you create or join a group, you appear as a guest and SOS broadcasts to anyone online (visible warning in the app). After joining a group, SOS scopes to that circle.
What data do you collect?+
The minimum required to deliver alerts: your email and display name, the groups you join, your push subscription, and your location only while the SOS or live-map features are active. Full details on our Privacy Policy.
Is it free?+
Yes for individuals and small families during the beta and at launch. Larger households (20+ members) and organisations pay Family or Civil Protection plans.
Can I invite people who do not have the app yet?+
Yes. Every group has an 8-character invite code. Share the join URL or read the code aloud over the phone — recipients install the app, sign up, and paste the code to join.
What about iPhone push notifications?+
Web Push works on iOS 16.4+ when the user installs Wardeny as a home-screen PWA. Native iOS push (with Critical Alerts that bypass Do Not Disturb) ships with the App Store build that is in preparation.
Can I be banned for sending a false SOS?+
Yes. Wardeny relies on trust within your circle. Repeated false alarms or harassment lead to account suspension by an administrator; the audit log records who suspended whom and when.
Where is my data stored?+
EU datacentres (Spain). Wardeny is operated under GDPR. You can request export or deletion of all your data at any time via the profile screen.
How do I delete my account?+
Sign in, go to Profile → Delete account. The hard delete cascades to your group memberships, sessions and verification tokens. Push subscriptions are scrubbed within 30 days.
Still wondering? Ask us anything.